I accidentally bought a virtual currency for an Xbox

Hello Francia J, I tried that but my request got denied. Thanks for trying to help.

Thank you for letting me know and I apologize for the trouble. In this case, you can definitely reply to the email that was sent by the refund team and inform them what exactly happened.

Hi Crinchium, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

You can try to request a refund by signing in to https://account.microsoft.com/billing/orders and then copy the order number. Once you have it simply go to the refund webform link here:

https://support.xbox.com/en-US/forms/request-a-...

You have to ask the vendor

There is no6 digit code

However are you sure you bought ab xbox one or and virtual currency card?

If virtual curremcy card xbox doesnt use it

And those come with surcharges that why consoles have their own currency

Hey Dave,

Also for future references, In-game or virtual currency is something that cannot be bought as a gift. Everything else on the store is fair game but virtual currency has that limitation since that currency is handled and distributed by the game developers
or publishers themselves, not by Microsoft as mostly every game has it's own unique method of virtual currency that benefits the creators of the games the currency is spent on.

The option to "Buy as Gift" will be in small print below the blue box that say's "Buy" on it on items where that is available.

Sorry for any inconveniences this has caused but I hope we were able to answer your questions and clear things up.