I accidentally bought a PC add on meaning to buy the Xbox add on

Hello, G_324. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you bought the wrong platform add-on.

Not only that, but I would like to let you know that's not possible to exchange add-ons from a specific platform to a different one.

What can be done in these situations is requesting a refund for the add-on and then get the right one.

You can submit the refund form I’m going to share below:

https://support.xbox.com/forms/request-a-refund

Additionally, you can get the order number by checking your Microsoft account order history:

https://account.microsoft.com/billing/orders

In the refund form, you can provide as much information you require to share.

Furthermore, please refrain from sharing personal information, including email addresses, order numbers, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I hope you find this answer helpful to your inquiry. However, I’ll remain attentive in case you have any other one.

Thanks for your time,

Arturo.

I mean, I bought it on MCD website, but is it possible to add it to xbox?

No im not in the insiders program, and when on pc/xbox one x the new add ons ( to buy) only appear if i go to the individual game. It doesnt show new available add ons in the store when i click new add ons.

Hey there

I suggest you to phone call the support!!

Explain to them that you accidentally buy the add on

Just a question... Did you purchase this more than 14 days ago??

Question: If you have the Hearthfire add-on can you build more than one house, meaning, can you buy and build on more than one property? I just bought the add-on pack since it's on sale for $2.49 and went ahead and built my joint at the first place which
became available. It's just north of Whiterun.