I accidentally bought a Fortnite bundle on the wrong account

Abhi345 · Mar 3, 2020

Hi,

I have two microsoft accounts, and I bought the Fortnite "Iris Pack" on this one by mistake; forgetting I was signed into this one and not the one that was linked to my epic games account. Is there anything I can do about this, or is my $4.99 gone?

EDIT: Ok, this is weird. I thought it was the wrong account linked, but when I go to EpicGame's website and use xbox signin, and use this account's email/password, it logs in to my normal fortnite account that I use. However, I haven't seen the items in
my account yet. This is really weird, and I'm really confused.

:)

Abhi345

It doesn't let me request a refund of the product.

I guess I'll just go try to speak with xbox tech support and get it resolved.

Thanks.

DAVIIKUS

Hello, if you enter your Microsoft profile and go shopping, it gives you the option to request a refund of the product, but personally I recommend that you call the Xbox technical service and speak it by phone and explain the case but you have to Be quickly,
greetings.

Abhi345

uh this is weird but it seems to be the right account that is linked, but I didn't see the items in my account on fortnite..

I'll go login again and update y'all if it's there.

MoeZArts

You will need to log into the second "wrong" account and use it to request a refund

https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Mobb x jayyyy

i need the eon fortnite skin code to my account because i bought The Xbox one s bundle

I accidentally bought a Fortnite bundle on the wrong account