i accidentally bought $43 minecraft on my old account and now it synced with my new one and...

Discus and support i accidentally bought $43 minecraft on my old account and now it synced with my new one and... in XBoX Games and Apps to solve the problem; i have tried logging out and logging back in, nothing works 144688e5-7bed-4ed2-8a23-e7795482f726 Discussion in 'XBoX Games and Apps' started by larkin cole, Dec 27, 2023.

  1. larkin cole
    larkin cole Guest

    i accidentally bought $43 minecraft on my old account and now it synced with my new one and...


    i have tried logging out and logging back in, nothing works

    :)
     
    larkin cole, Dec 27, 2023
    #1
  2. Hoskayra Win User

    i accidentally bought $43 minecraft on my old account and now it synced with my new one and my minecraft purchase is gone. it won’t let me log back in to my old account to get a refund.

    Hello Larkin C. my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Remember that this is a possible solution, if it doesn't work for you we can try another one.

    Note: This is a public forum therefore, I suggest you not share your personal information.

    I am very sorry for the problem you are going through. For this type of case I suggest you request a REFUND for this, there is a form, which is as follows:

    https://support.xbox.com/forms/request-a-refund

    There you will have to fill out the form with some information that will be requested and you should know that in case the refund request is rejected, you will have to respond to the email they sent you explaining the reason for your refund so that the team in charge can review the request again.

    You should also know that game refunds must be made before 14 days have passed since the game was purchased and the game has not been played for a long time, that is, considerable hours of play have not been accumulated. Otherwise, if these prerequisites are not met, the game cannot be refunded.

    Subscriptions can be refunded within 30 days of purchase.

    I will be attentive to your response

    Sincerely,
    Oskayra.
  3. Kristjan Rosental Win User

    i locked myself out of my minecraft account

    So there are 2 accounts on the same email. first one is Coockedfish7021 my original account and then Coockedfih3 the useless account. I accidentally created it in the official minecraft website login place with microsoft like a month ago on the same email and now when i select even the old account it sends me to the new one always.
  4. OutLost8906 Win User

    My Minecraft/Mojang account is no longer connected to my Microsoft/Xbox account

    No, I don’t think my account was hacked I think it might’ve been a bug. Prior to migrating my Mojang account to Microsoft. I’ve never had a Microsoft account. I accidentally used the same Microsoft email address I used to Migrate my Mojang account to a Microsoft to create a new Microsoft account. Now it somehow it deleted my old Xbox account that my Minecraft account was linked to.

    Now every time when I login into Minecraft it tells me I need to buy the game. I still have the email in my inbox showing that I used the same Microsoft email address to Migrate my Mojang account it you want me to provide that to you.

    In the screenshot below is my old Xbox account “” which is connected to my Minecraft account below. The active account “OUTLOSTLOL” is the new account which is the same one that was created with the same email address as the old one. When I look up my old Xbox account “” it shows that it no longer exists. It must’ve somehow gotten deleted when I created a new Microsoft account.


    [​IMG]
  5. KindGryphon Win User

    Transferring Minecraft license from my account to my daughters account

    I have accidentally bought Minecraft Windows version to my account instead of my daughters one. She can play with my login however I am not able to limit her with Microsoft Family account... Is it possible to transfer the license to her account?
    No nothing is transferable between accounts.
  6. LeonidJovanovski Win User

    My Minecraft account got hacked? It got turned into unidentified email account. Please help!

    Well, I don't need to change my gamertag for my new (accidentally) created account. I just need to log back into my old xbox account.

    And if I try to use my old gamertag, it says that it's already used. Trying to add a # makes it say that I need to have 12 characters or less.

    My email doesn't access 2 accounts, it only accesses the new one and I can't log back into my old one.
Thema:

i accidentally bought $43 minecraft on my old account and now it synced with my new one and...

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