Hulu won't open in Xbox One 0xd0000189

Dawg Tool · Apr 10, 2019

Hi all,

I started having issues with Hulu several days ago. I started getting the error message 0xd0000189. It only happens on one of the five profiles I have on my Xbox One. The 'home' account fails while all the roaming accounts work without issue. Uninstalled
several times with no luck. Any ideas?

Thanks

:)

DominumStige

Hi!

Probably it's some corrupt data in cache. Try holding the power button for 10 secs and try again. If it doesn't work, try to delete the MAC address (Network Settings->Advance Settings->Alternate MAC Address->Clear).

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

if that fails try:

Check if all information is correct and up to date at:
http://account.microsoft.com
Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
Perform the manual power cycle steps like mentioned before
Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Let us know the results

MoeJennings

I have a similar problem trying to open Hulu+. I say "Xbox go to Hulu Plus" and it opens Ubisoft's uplay or Valiant Hearts or does nothing.

SOG Tank

Xbox One. Ive tried to open Netflix, Hulu, YouTube, and Minecraft. All get the same error message.

SatanicoDrCadillac

Hi!

Here you can find more info

https://support.xbox.com/en-US/xbox-one/errors/error-code-0xd0000189

Hulu won't open in Xbox One 0xd0000189