HUGE PROBLEM!!!!!

Discus and support HUGE PROBLEM!!!!! in XBoX on Consoles to solve the problem; Trying to buy a game but it says: "use another way to make a payment" but it still charging 50c for every try! what should I do?... Discussion in 'XBoX on Consoles' started by swag mixa228, Oct 6, 2017.

  1. swag mixa228
    swag mixa228 Guest

    HUGE PROBLEM!!!!!


    Trying to buy a game but it says: "use another way to make a payment" but it still charging 50c for every try! what should I do?

    :)
     
    swag mixa228, Oct 6, 2017
    #1
  2. NiecyNC1973
    NiecyNC1973 Guest
    HUGE PROBLEM

    Have you tried resettinng your network setting on the xbox? I had the same problem. I reset my router, checked my internet speed, and even unplugged my wired connection to the xbox. As a last resort I reset my my network on the xbox and after a few minutes
    the download sped up tremendously. My guess was somehow my ip was corrupt or something. Hope this helps
     
    NiecyNC1973, Oct 6, 2017
    #2
  3. OptimusMegamus
    OptimusMegamus Guest
    HUGE PROBLEM

    There could be multiple factors contributing to this: Your internet speed, signal strength (If using wireless connection).

    If your on wireless try positioning your console closer to your router to improve signal strength or if possible use a wired connection. Read this for some tips on improving your Xbox LIVE connection -

    support.xbox.com/.../performance
     
    OptimusMegamus, Oct 6, 2017
    #3
  4. Mr Daryl B Win User

    HUGE PROBLEM!!!!

    i am still going through the same problem! it has been 2 months and microsoft still has not given me my account back!!!!!!!!! hurry up microsoft!!
  5. Smwutches Win User

    HUGE PROBLEM!!!!

    You would need to call support and have them start an unauthorized access investigation.
  6. XBF Brad A Win User

    Huge Problem

    Hi Kaie,

    Thanks for updating us and letting us know what you filled out. As I mentioned you can try the form as many times as needed. You stated you tried making a new account to try and request a call from support. What happened with that? Only reason I asking is
    trying all avenues to help you out.

    Brad
  7. KaieUX Win User

    Huge Problem

    Yes, and I enter my gamer tag and console ID. I enter the card details. It is not approving the account still.
  8. KaieUX Win User

    Huge Problem

    I cannot get to the security page for an account Microsoft will not allow me to log in to. I log in to the account. It asks to send a code. I don't have the phone number listed anymore (because I am once again on US soil and not European soil and they
    use a different phone chipset over there) so I mark it as I don't have it. It takes me to the recovery page. I enter my email addresses. It sends a code. I receive the code, then enter it. Then it asks me a boat load of questions, which I then answer in turn.
    Then I get an email from microsoft saying they don't feel that enough questions were answered, and tells me to repeat the process, which I did, numerous times.
Thema:

HUGE PROBLEM!!!!!

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