How would I go about fixing or repairing an Xbox One S that seemingly cannot output...

Discus and support How would I go about fixing or repairing an Xbox One S that seemingly cannot output... in XBoX on Consoles to solve the problem; Recently my friend gave me their Xbox One S, because they said the console stopped working and the display didn't output anything. They thought I might... Discussion in 'XBoX on Consoles' started by LUCFNW, Jan 6, 2024.

  1. LUCFNW
    LUCFNW Guest

    How would I go about fixing or repairing an Xbox One S that seemingly cannot output...


    Recently my friend gave me their Xbox One S, because they said the console stopped working and the display didn't output anything. They thought I might be able to fix it so they offered it to me and I took it, and I figured out that the only way the Xbox will show any output is if I start it in low resolution mode in which everything works perfectly fine, aside from the resolution being set to 640x480. Basically, the Xbox does not output anything in a resolution above 640x480p. I have tried factory resetting it many times, using different cables and even different screens, (TV, computer monitor), and nothing seems to make any difference. I was wondering if there was anything else I should try or is it just best to send it in for repair?

    TL;DR, My Xbox One S seems to only be able to output a 640x480 resolution, and I was wondering what I could do to fix this.

    :)
     
    LUCFNW, Jan 6, 2024
    #1
  2. LUCFNW Win User

    How would I go about fixing or repairing an Xbox One S that seemingly cannot output anything above 640x480p?

    Thanks for the advice Rodrigo, unfortunately that didn't work, I think I will just have to get it repaired. Again thanks for your response regardless
  3. Rodrigo Oliver Win User

    How would I go about fixing or repairing an Xbox One S that seemingly cannot output anything above 640x480p?

    Hi Luc, I am sorry it didn't work out.

    In this case, the best course of action is the repair.

    Good luck and thank you!
  4. Rodrigo Oliver Win User

    How would I go about fixing or repairing an Xbox One S that seemingly cannot output anything above 640x480p?

    Hi LUCFNW, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This happened sometimes with my Series X with my LG TV, at first I was scared but then I noticed that if I powered the console before turning on the TV, that happened.

    Turning the TV first, prevented that issue.

    Then I found a topic that explained the issue and helped me solve it: https://www.reddit.com/r/XboxSeriesX/comments/jv0ipz/comment/k7kqazj/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I am not sure if that's the issue with your console, at this point, I would recommend getting it repaired.
  5. SammyVS Win User

    Issue with mic input in controller?

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    It could be the defective 3.5mm output. I would take the controller to some store that repairs electronics in your city to have a look, I believe it shouldn't be something difficult to fix.
  6. pvr999 Win User

    Xbox One X doesn't recognize any headsets

    I followed the process for resetting the console to the factor defaults and it did not fix the problem. I would like to send the Xbox in for repair. Please advise how to go about that.

    Thanks..
Thema:

How would I go about fixing or repairing an Xbox One S that seemingly cannot output...

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