How will i solve this problem ?

Awakeii · Apr 10, 2021

Code:

[url='https://filestore.community.support.microsoft.com/api/images/982dc439-4df9-490d-920c-74d672413f1f?upload=true']
[img]https://filestore.community.support.microsoft.com/api/images/982dc439-4df9-490d-920c-74d672413f1f?upload=true[/img]
[/url] How will i solve this problem ?

:)

XBF Zineb F

Hello there @Awakeii, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! Please access the link below and follow the instructions provided to troubleshoot the issue.

The link: Troubleshoot gameplay issues on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

XBF Chris J

Hello Grace,

Thank you for bringing this to our attention. It seems like xbox.com was undergoing maintenance yesterday for a couple of hours. Does this issue still persist? Are you receiving any error messages from the website itself?

hope to hear back soon!

Jonny306

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

Are you getting any specific errors?

XBF Aicha T

Hello There ! According to the picture you have provided, I believe your console will need reset in order to refresh the system. Therefore, you will only need to follow those simple troubleshooting steps mentioned on the link bellow and your issue should be fixed.

Please click on the link below and follow those steps:

How to reset your Xbox console to factory defaults | Xbox Support

THANOS OPRESSOR

This problem do you have in another type of acquisition, such as the console, or MIcrosoft page?

How will i solve this problem ?