How to unmerge microsoft accounts

ensiv · Apr 22, 2023

So I have a Gmail address that I used to create a microsoft account and I had my Minecraft account on. At some point microsoft has decided to merge this account with my other microsoft account that also has a Minecraft account on it that I never use, because of this I can't go on Minecraft with the Minecraft account I actually use and have stuff bought on. when I try and login to my Gmail microsoft account it says it doesn't exist and then says I should get a new one. when I press the "get a new one" button it takes me to a page that says "mrsm******@gmail.com is associated with the following username(s):

Er*****@outlook.com

We've hidden part of the username(s) for security reasons."

how do I unmerge them and get back my Minecraft account?

:)

ensiv

sent them an email about a week ago and they haven't responded, any other way to fix this?

Darhyl Mayte Amizola

Hey, there!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

To answer your inquiry, the only best option you have to unlink a Minecraft account is to have you contact Mojang directly and submit a ticket for unlink request.

Nothing to worry, I will send you the link where you can submit your ticket request to Mojang: https://feedback.minecraft.net/hc/en-us/request... or https://help.minecraft.net/hc/en-us/request/new...

Thank you so much for your time. I hope you have a great day!

Claudius.H

Barmanez' suggestion above to unmerge the Skype from the Microsoft account should work (More details on unmerging here:

support.skype.com/.../how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts ) Just make sure you use your Microsoft account to sign in on the Skype account page. If that still doesn't work can you please share the exact steps you performed and the
content of the (error) message you ended up with?

Barmanez

Hi!

You can unmerge accounts here
secure.skype.com/.../settings

Barmanez

Hi!

You can do the unmerging here
secure.skype.com/.../settings

How to unmerge microsoft accounts