How to switch prepaid money from one account to another

Woodbananaman · Sep 16, 2017

I just got a prepaid card for my xbox account and when I put in the code I realized I put the money in the wrong xbox account. does anyone have any clue how to switch the money over or if it is even possible?

:)

Mister Ohnaka · Sep 16, 2017

Switch email from one account to another???

Hi there Dawn,

Sorry to hear about the account shenanigans. Let's see if we can get this working.

Have you read through our guide on the topic?
Transfer Your Gamertag to Another Microsoft Account.

I would suggest running through that article. Let us know if you run into any snags, and we can work from there.

Luis DarK 97 · Sep 16, 2017

Switch email from one account to another???

Hi Spectral Dawn , No change you Email why you lost you money of the account

Smwutches · Sep 16, 2017

You would have to try contacting support and speak to billing to see if there is anything they can do, but generally nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would have to try contacting support and speak to billing to see if there is anything they can do, but generally nothing can be transferred between accounts. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

choppyseize

Hi have you switched regions lately? Or said you're somewhere you aren't? Is it a prepaid card from another region ?

Luis DarK 97

Hi Spectral Dawn , No change you Email why you lost you money of the account

Mister Ohnaka

Hi there Dawn,

Sorry to hear about the account shenanigans. Let's see if we can get this working.

Have you read through our guide on the topic?
Transfer Your Gamertag to Another Microsoft Account.

I would suggest running through that article. Let us know if you run into any snags, and we can work from there.

dup1f3248fd-7014-441

I did in fact, switch my payment and billing for my account from a PayPal account to the "Prepaid Gold Card" method but I don't really get how that would cause a problem, and what do you mean by "confirmed anything"?

How to switch prepaid money from one account to another