How to switch accounts on the xbox app

Hi Frank! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Do you have an Xbox Console Companion app installed? If so, please try to sign out from there first. Then open Xbox app and sign out your current account and sign in your preferred account.

If it doesn't work, please try to delete all Xbox or Microsoft-related accounts from your Windows Credential manager. Check the guide here https://support.microsoft.com/en-us/windows/acc...

Another thing to try is to switch your computer user to a local account. You can check the steps here https://support.microsoft.com/en-us/windows/swi....

Kindly sign in to the Xbox app using a different Microsoft account for us to isolate if this is an account issue. Refer to

How to switch between Microsoft accounts in the Xbox app on Windows 10 for the steps.

We'll be waiting for your update regarding the status of this issue.

Hi there BruMtins,

Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with trying to switch accounts in the Xbox App on the Windows 10. I recommend to try the following resource article:

How to switch between Microsoft accounts in the Xbox app on Windows 10.

Try this out and let us know the results.

Hi,



To switch between Microsoft accounts in the Xbox app on Windows 10, kindly follow the steps provided on this

link.

Let us know how it goes.

Thanks for the additional details.

This may be an issue with the account. Kindly follow the steps provided on this

link on how to switch between Microsoft accounts in the Xbox app on Windows 10.

We'll be waiting for your update.