How to Sign into account when I changed the email to access the account, but the new email...

if you still have full access to the account change the password, email etc. make it as secure as you can

for steps on how to change the email click here

Do you know the email and password for the account?

If your xbox were to ask you to sign in with the email and password do you know what those are?

If not you can try and recover the account by going to account.live.com/acsr and see if you may have access to the security proofs to reset the password once you do that you can then go in and change the email used to sign in by adding a new email at account.live.com/addassocid
and add a new email used to sign into the account and then make that new email the primary email address for the account and then remove the old email from the account.

This will only change the email associated with the account any passwords, security proofs, billing addresses will remain the same but those then can be changed by going to account.microsoft.com

Hey there Eric,

You should still be able to access your account, even if the email no longer exists.

You just might have to go through a little more of a process.

I would recommend trying to access your account via account.microsoft.com, and then seeing if you can change your primary email following the steps here on

How to change the email address associated with your Microsoft account.

If your email was deleted by the publisher, then another thing you can do is try to recreate the email by going to that domain, and making a new email with the same address.

Give those steps a try and let us know how this information helps

Thanks!

I don't know what you mean but since your email is no longer accessible please change it, when you can, via this method:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account You can change it to any email that is NOT hotmail, live or outlook.

Hi there,

I'm afraid there is no option to merge two accounts.

You can however change the primary email address for an account, so you can use the same account on both devices. But since you mentioned one no longer is accessible this could be an issue.

This is the link on how to change the primary email address: https://support.xbox.com/account-management/change-email-sign-in-for-microsoft-account