How to select a region if my country is not listed

Discus and support How to select a region if my country is not listed in XBoX on Consoles to solve the problem; Hi, I am currently in Sri Lanka and there is no region for this country. So in my Xbox one, I select US as the region. But what is the correct way to... Discussion in 'XBoX on Consoles' started by TenthAgenda9274, Jan 3, 2018.

  1. How to select a region if my country is not listed


    Hi,

    I am currently in Sri Lanka and there is no region for this country. So in my Xbox one, I select US as the region. But what is the correct way to do this. Selecting different country is causing other problems, like just now I tried to buy "Disneyland Adventures"
    but its not allowing since my credit card is issues from Sri Lanka but my Xbox account region is US (As per Xbox support - "...you 'll be needing a card that is issued from US region to purchase games")

    Also, are there any effect to already installed games in case if I change the Xbox region to other region?

    Thank you,

    :)
     
    TenthAgenda9274, Jan 3, 2018
    #1
  2. Problem with my xboxlive account

    Is your Xbox.com set to the proper region? In the bottom left corner of the site, there is a county listed; is this the country you live in? If not, click it and select the proper country.
     
    Mister Gwyther, Jan 3, 2018
    #2
  3. Locale- Country

    I am afraid if your country of residence is not listed then it is not a region officially supported by LIVE.

    What region did you select when you created your account?, and what region are you in?.
     
    GreyPilgrim-CE541714-D291-410C-84D6-81A93517B4BD, Jan 3, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    How to select a region if my country is not listed

    M3tal Daz3, Jan 3, 2018
    #4
  5. Thank you M3tal, Today I purchased the game. Here what was happened if its helps on anyone else. There is nothing related to xbox region (I didn't changed it), for me it seems only relationship is if your payment method (ie. Credit card) belongs to Country
    "X" then you need to visit Microsoft Store for Country "X" for buy things. I might be wrong but that's what happened to me

    Have a Grt day How to select a region if my country is not listed :)
     
    TenthAgenda9274, Jan 4, 2018
    #5
  6. ngocphi
    ngocphi Guest
    nope and we can't help you

    Your payment option must match your account region
     
    ngocphi, Nov 1, 2018
    #6
  7. M3tal Daz3 Win User

    How to select a region if my country is not listed

  8. ngocphi Win User

    How to select a region if my country is not listed

    nope and we can't help you

    Your payment option must match your account region
  9. TenthAgenda9274 Win User

    How to select a region if my country is not listed

    Thank you M3tal, Today I purchased the game. Here what was happened if its helps on anyone else. There is nothing related to xbox region (I didn't changed it), for me it seems only relationship is if your payment method (ie. Credit card) belongs to Country
    "X" then you need to visit Microsoft Store for Country "X" for buy things. I might be wrong but that's what happened to me

    Have a Grt day :)
  10. oOUTSIDERo62 Win User

    Game is not available in your region

    It sounds like they might have changed the region before selling it to you. This is how to change the region on a 360:

    How to change your country/region on Xbox 360
    To change your country/region on Xbox 360, you can't simply update your location as with Xbox One. Instead, you'll need to migrate your Xbox profile, which could impact other subscriptions and services.

    Here’s how to change your country/region on the Xbox 360 console:

    1. Enter the email address and password for your Microsoft account, and then click Sign In.
    2. Add a credit card and enter the billing address for your new region.
    3. On your console, go to settings, and then select System.
    4. Select Console Settings.
    5. Select Language and Locale.
    6. Select Locale.
    7. Select the locale that you want to use.
    Conditions that can prevent you from changing your country/region
    If you’re prevented from changing the country/region for your Xbox, it may be for one of the reasons below:

    • You changed country/regions within the last three months.
    • Your account is currently suspended (for example, the credit card on one of your subscriptions has expired).
    • You are a minor (as defined by applicable law) in your current country/region and will not be a minor in the region you’re moving to.
    • You are not a minor (as defined by applicable law) in your current country/region but will be considered a minor in the country/region you’re moving to.
    • You have a balance due on your Xbox subscription.
  11. Villarino Win User

    I can't change my country/region in billing options.

    Hello!

    If do not work might be for:

    Conditions that can prevent you from changing your country/region

    If you’re prevented from changing the country/region for your Xbox, it may be for one of the reasons below:

    • You changed country/regions within the last three months.
    • Your account is currently suspended (for example, the credit card on one of your subscriptions has expired).
    • You are a minor (as defined by applicable law) in your current country/region and will not be a minor in the region you’re moving to.
    • You are not a minor (as defined by applicable law) in your current country/region but will be considered a minor in the country/region you’re moving to.
    • You have a balance due on your Xbox subscription.

    Try this

    How to change your country/region on Xbox One

    Important If you’re trying to use these steps to resolve any backward compatibility account region errors, changing your account region will not resolve these issues. These steps are only for when you’re moving and need
    to change your country/region.

    Follow these steps to update your settings to your new country/region, and then restart your Xbox One console. When you make your first purchase in the new locale, you'll be prompted to update your billing information.

    1. Sign in to your Xbox One console.
    2. Press the Xbox button to open the guide.
    3. Select Settings.
    4. Select System.
    5. Select Language & location.
    6. Select your new location from the list, and then select Restart now
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How to select a region if my country is not listed

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