How to reset forgotten passcode and security question.

You would need to contact support and they can help you reset it. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

If you have forgotten your passcode and the security question, you'll need to call phone support (support.xbox.com/contact-us) to get it reset.

Is it a console passcode? If you've forgotten the passcode you'll need to contact phone/chat support to reset it.

LINK

Hi there,

if you have forgotten the family passcode (and security question). The only thing that can be done to reset it, is contacting Xbox Support.

You can do this via
support.xbox.com/contact-us and select the request callback option.

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@brandiesel1: The solution you specified is used when somebody has forgotten the xbox live passcode, that solution doens't work for the family passcode.

Here is a support article link with instructions on how to do this.

That is if you are talking about the parental passcode on the 360s

Parental passcode reset 360