How to reset family pass code and security answer

Go to the "My Xbox" menu from the Xbox 360's main menu. Select "System Settings." Choose "Family Settings," then "Console Controls."

Enter any incorrect pass code. A message notifies you that the pass code is incorrect. Choose "Reset Pass Code."

Answer the security question that appears. This question was provided by you when the original pass code was set up.

Enter a new pass code, then confirm it by entering it again. Choose a new pass code reset answer. Select "Done" twice, then "Yes, Save Changes."

Try this

Hi SpringAlloy5590,

If you have forgotten your Family pass code on your Xbox 360 control, we have an option to reset it by answering your security questions that you set up. If you don't remember the answer to your security questions, you can reset the pass code online. You
may refer to this
link for the steps.

If you need further assistance on how to reset your pass code online, I recommend that you contact our
Xbox Support team so that they could also guide you on how to apply it on your console.

Let us know if you need clarifications.

If you’ve forgotten your pass code, you can reset it by answering the pass code question you created when you set up parental controls on your Xbox 360 console. Here’s how:

1. On your console, go to Settings, and then select Family.
2. When you’re prompted, enter any pass code (even though it’s incorrect).
3. When you’re notified that your pass code is incorrect, select Reset Pass Code.
4. When your pass code question appears, use your controller or chatpad to enter the answer, and then select Done.

If you’re unable to remember the answer to your pass code question, you’ll need to contact

Xbox Support for help.

LINK

If you’ve forgotten your pass code, you can reset it by answering the pass code question you created when you set up parental controls on your Xbox 360 console. Here’s how:

1. On your console, go to Settings, and then select Family.
2. When you’re prompted, enter any pass code (even though it’s incorrect).
3. When you’re notified that your pass code is incorrect, select Reset Pass Code.
4. When your pass code question appears, use your controller or chatpad to enter the answer, and then select Done.

If you’re unable to remember the answer to your pass code question, you’ll need to contact Xbox Support for help.

LINK

If you’ve forgotten your pass code, you can reset it by answering the pass code question you created when you set up parental controls on your Xbox 360 console. Here’s how

1. On your console, go to Settings, and then select Family.
2. When you’re prompted, enter any pass code (even though it’s incorrect).
3. When you’re notified that your pass code is incorrect, select Reset Pass Code.
4. When your pass code question appears, use your controller or chatpad to enter the answer, and then select Done.

If you’re unable to remember the answer to your pass code question, you’ll need to contact Xbox Support for help.

LINK