How to renew membership by xbox account balance?

Hi Andrew,

I suggest you try to obtain the membership from your Xbox if you haven't already. Upon going to a payment option for any purchase on your console you will have the option to pay with listed cards and your Microsoft account balance.
If you cannot see your balance please ensure that you are using the correct account. If all else fails please go to support.xbox.com/.

Hi

I know if you have a pas due balance balance it will prevent you from renewing an Xbox Live Gold membership. Can you please check your account to make sure you don't have a past due balance on your account.

https://support.xbox.com/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription

Hello there Chips237 Overview

The Xbox LIVE Gold trial membership provides temporary access to the features of Xbox LIVE, including online multiplayer gaming.

When you set up an Xbox One or Xbox 360 console, you follow an account creation sign-up process so that you can access Xbox Live Free membership features, assuming that you have a broadband Internet connection. At the end of the account creation process,
you can upgrade to a Gold membership. If you don’t upgrade, you can receive a free Gold trial.

The Gold trial is associated with a single gamertag and can’t be added to an existing membership. A total of three trial accounts are available per console, and this limitation cannot be reset. After a user has created three trial accounts, the user no longer
receives a message that provides the opportunity to create a Gold trial account.

To use the Gold trial, you must add a payment instrument to your account.

At the end of the trial period, the Gold trial membership automatically renews to a paying membership that renews monthly by default. The membership will renew to the payment instrument that was added.

For information about membership renewal, see Learn how to manage auto-renewal for your Xbox Live Gold membership or Xbox Music Pass".
To learn how to turn off automatic renewal, see "Cancel your Xbox Live Gold (paid) membership".

Hey there PHANTOM, the reason it didn't pop up is because your Microsoft Account balance cannot be used when purchasing a Gold membership. That membership requires a recurring payment as it automatically renews, so a credit card or PayPal is necessary to
keep those renewals going.

In the future, please go ahead and start a new thread if you have any questions.

Yes you can renew your membership on your console:
support.xbox.com/.../renew-account.aspx