How to remove parental controls that you didn't know were even set?

Discus and support How to remove parental controls that you didn't know were even set? in XBoX Games and Apps to solve the problem; Hi, I'm having quite the issue. I recently purchased Forza Horizon 3 on my adult account, but whenever I try to access the online community of decals... Discussion in 'XBoX Games and Apps' started by TheLoneArgonian, Sep 5, 2018.

  1. TheLoneArgonian
    TheLoneArgonian Guest

    How to remove parental controls that you didn't know were even set?


    Hi, I'm having quite the issue.

    I recently purchased Forza Horizon 3 on my adult account, but whenever I try to access the online community of decals and designs, I can't access them due to parental controls. It's almost as if the game still sees my account as
    a child account.

    But here's the funny part, I never set these parental controls, and now I'm unable to find a way to remove them via Windows 10 PC.

    I'm afraid it might not let me play online either, which I kinda need to do in order to play with one of my friends.

    Can someone help?

    :)
     
    TheLoneArgonian, Sep 5, 2018
    #1
  2. Tsz Wai AndrewNg
    Tsz Wai AndrewNg Guest
    Parental control

    I am experiencing parental control in Forza Horizon 4 but I am not even in a family group. How can I remove the parental control? Thanks!
     
    Tsz Wai AndrewNg, Sep 5, 2018
    #2
  3. CaseClaw2308897
    CaseClaw2308897 Guest
    how to remove parental control from xbox 360

    how to remove parental control from xbox 360
     
    CaseClaw2308897, Sep 5, 2018
    #3
  4. Echo4Ent
    Echo4Ent Guest

    How to remove parental controls that you didn't know were even set?

    Log into your adult account on windows, and navigate to Microsoft Account Privacy Settings

    There you can see all of your content controls for all Microsoft platforms. Select the Xbox settings, and see where things are set.
     
    Echo4Ent, Sep 5, 2018
    #4
  5. TheLoneArgonian
    TheLoneArgonian Guest
    That's half the issue, I can't find these settings. Microsoft Support was some help but the last resort is to uninstall and reinstall Forza Horizon 3, and even then I'm having issues finding the right button for that...
     
    TheLoneArgonian, Sep 5, 2018
    #5
  6. Echo4Ent
    Echo4Ent Guest
    Do any other games give you issues, or just FH3? You also mention still being seen as a child account. Was your account originally created as a Child account? When did it change to an Adult account?
     
    Echo4Ent, Sep 5, 2018
    #6
  7. M3tal Daz3
    M3tal Daz3 Guest
    For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Nov 2, 2018
    #7
  8. Echo4Ent Win User

    How to remove parental controls that you didn't know were even set?

  9. M3tal Daz3 Win User

    How to remove parental controls that you didn't know were even set?

    For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us
  10. Echo4Ent Win User

    How to remove parental controls that you didn't know were even set?

    Do any other games give you issues, or just FH3? You also mention still being seen as a child account. Was your account originally created as a Child account? When did it change to an Adult account?
  11. TheLoneArgonian Win User

    How to remove parental controls that you didn't know were even set?

    That's half the issue, I can't find these settings. Microsoft Support was some help but the last resort is to uninstall and reinstall Forza Horizon 3, and even then I'm having issues finding the right button for that...
  12. The JT Killer Win User

    Keeps Disconnecting from live

    I did not use the suggestions by baric, However I did take the advice of another member on that forum and set my xbox to "trusted" under parental controls (I never set-up any parental controls,so I don't know why they were even on...)

    I connected fine, but honestly seeing as how I never had this issue before it may have just resolved itself.

    If I have anymore problems today/tomorrow I'll let you guys know.
Thema:

How to remove parental controls that you didn't know were even set?

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