How to Remove Old Puzzle Collections that have been downloaded

The only way I have found to remove collections of puzzles I have completed is to uninstall and reinstall the game. It sure saves on whatever this game loads into memory, but I lose track of which sets I have yet to finish. SO I started keeping track of
the collections in an Excel chart. The game tells you which sets you have previously downloaded. I keep track of which collections I want to buy in the future, how many puzzles were in the set (occasionally they add puzzles to a set I have completed), and
if I have done all the puzzles in the set so I don't download them again.

Yep. Now mid-October. Always crashed when I finished a puzzle and then tried to open a new one; I had to re-open the program every time I wanted to do the next puzzle. I have bought a dozen or so new collections since I started Jigsaw (with upgrade to Windows
10), but now I have the same problem others mention, namely that my account has been charged, but the collections will not download. After clicking the "Download" button, the square picture for the puzzle says, "Downloading..." but nothing happens --download
indicator bar never gets any color (I've waited as much as an hour). I've been trying for a couple of weeks now to get the two collections I most recently purchased. I've done Windows updates, program restarts, PC restarts, and driver updates.

I cannot download collections of puzzles now - apparently this is a recurring problem. Coins are subtracted but puzzles are unavailable to play.

The exact same thing is happening to me and it does not give you the gold bars on the completion of the puzzles. It takes them off when you download the set so you lose those bars every time you download a new set of puzzles. I've just been replaying the
old ones as I have a large collection and it gives you half as many gold bars on completion but it would be nice to play some new ones for a change. I have no faith in microsoft fixing anything as we have had nothing but trouble with anything they do.

I am also having the same problem. I can not download daily puzzles or any collections