how to remove a xbox account and add a new one to my microsoft accout

Hello Stephen Kelly2,

Thank you for posting in Microsoft Community.



Based on your description, you would like to move your Xbox account into your main Microsoft account. We would like to let you know that Microsoft accounts offer a single sign-in to other Microsoft services, including Outlook.com, OneDrive, Skype and Xbox. To avoid any privacy or security breach to your data, changes to Microsoft accounts are all automatically handled and validated. Now, to answer your query, moving or transferring the Xbox data of your different account into your main Microsoft account will be not possible. Transfer of game license and subscription to another account will not be possible either. Your main Microsoft account can be good with Xbox and access other Microsoft services. Just the same as your main Xbox account can access all Microsoft website. What we can advise you about your Microsoft accounts is to ensure both account is updated with security information and remember to at least sign into your account once a year.



Sincerely,



Microsoft Community Moderator

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Try to remove and add back your profile on your console, then see how it goes from there.

How to add or remove an Xbox profile on Xbox 360

https://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-profile-xbox-360

How to add or remove a Microsoft account on Xbox One

http://support.xbox.com/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Hello TitianChicken63!

If it is not working or recognizing that you had just renewed or started a new subscription for Gold, then a good idea would be for you to remove and then re-add your profile back to your console. Try to remove it following the steps here

How to add or remove a Microsoft account on Xbox One and then add it back and let us know how that helped with the issue.

Thanks!

Hello !

In order to remove and recover a Gamertag or Microsoft account check out this link:How to add or remove a Microsoft
account on Xbox One

Hope this helps!