How to Remember difficulty level in MS Solitaire collection

Yes, I saw some players complaining about the same
You can try requesting the feature back sharing this feedback with them, here:
https://microsoftcasualgames.zendesk.com/hc/en-...

Hi Josef,

Many thanks for the prompt response.

This explains why the difficulty level is not retained. Strange that the MS developers decided to introduce such a change without reporting it to the users.

Best regards, Leo

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today LeoS22ms

Sorry to say but Microsoft solitaire developers decided to remove this feature with a new update (I don't know the exact reason)

So, right now is not possible to remember the difficulty again

(You can double check this with the mobile app)

Hello RisherP,

Thank you for posting in Microsoft Community.

We are grateful you enjoyed the new feature of the game. We understand that you are requesting for the game - Microsoft Solitaire Collection to have a locked level. Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

For this to be heard by the developer team, we would recommend you to send your request through this link: Submit a request – Microsoft Casual Games (zendesk.com)

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question, and have a great day!

Sincerely,



Microsoft Community Moderator

I finally reinstalled it from the Microsoft Store after I also started getting connection problems.

The re-install fixed both problems.

(Sound level of the played cards has dramatically decreased, though.)