How to reinstate my 10 year marker

Its Zero To You · Jul 22, 2015

I have had my account started again due to a payment issue, now when I go into the games with gold section on the Xbox one dashboard, my 10 year reward symbol has gone, can I get that back and how ? iv look in the rewards part and I'm still an active member

:)

Danger Floof · Jul 22, 2015

Forza Motorsport 4 issue

Sorry to say, turn 10 will most likely not reinstate your account.

Aimbot247 · Jul 22, 2015

Xbox live years of being subscribed not showing on profile.

I've been subscribed to Xbox live for 10 years and the 10 year mark used to be on my profile with a circle around it. Once my 1 year subscription ended, the 10 year mark disappeared. I then renewed to a 1 year Xbox live subscription, and nothing is still
showing. An Xbox live support member directed me to this forum because apparently no one could fix it and it is an " Unknown issue". Someone please help, thank you.

Im Going Space · Jul 23, 2015

Hey Zero,

Looking at other similar issues, an official support user posted this:

--START QUOTE--

This can occur if your live subscription has either recently had been updated from silver to gold, or if you recently hit the next year the tenure would go to. I was able to confirm that you have 3 years tied to your account, however it may take up to 30
days to reflect back onto your Xbox One console.

I understand it can be annoying not having that around, but on our end you're safe! Keep an eye on it for the next 30 days, and feel free to keep us updated a long the way!

--END QUOTE--

Looks like you may have to wait a few more days to be sure.

Im Going Space

Hey Zero,

Looking at other similar issues, an official support user posted this:

--START QUOTE--

This can occur if your live subscription has either recently had been updated from silver to gold, or if you recently hit the next year the tenure would go to. I was able to confirm that you have 3 years tied to your account, however it may take up to 30
days to reflect back onto your Xbox One console.

I understand it can be annoying not having that around, but on our end you're safe! Keep an eye on it for the next 30 days, and feel free to keep us updated a long the way!

--END QUOTE--

Looks like you may have to wait a few more days to be sure.

DaveCunningham3

So as a loyal customer of xbox for over 10 years who can I speak to about reinstating the remaining gold I had.

Danger Floof

Sorry to say, turn 10 will most likely not reinstate your account.

Zach Roth

The 10:00 marker was for what? Beavus and Butthead talk more than these kids.

RyZe NaTe

Any chance the code will come tomorrow or now ? It's between the 7-10 day marker

How to reinstate my 10 year marker