How to refund Minecraft?

Yes please. The same link applies

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

You need to refund the one you got and the purchase the one you want.

To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

Then use it to fill out this form https://support.microsoft.com/supportrequestfor...

After submitting, wait for an email on the status of your refund. You should get one within 24 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that all successful transactions are added to the order history (https://account.microsoft.com) in real-time. It can be purchased from a different account or it was not successful.

Please check all Microsoft accounts that you own.

Also, was this purchased through Microsoft Store or through the Mojang website?

Hi there Leonwang9, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

As additional information, if for any reason you cannot request a refund for the game using the link provided by the user in the previous response, you can use this other link as a second option:

https://support.xbox.com/forms/request-a-refund

You can find the order number for the purchase by visiting this website:

https://account.microsoft.com/billing/orders/

Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.

Thanks for this! The second link says it is for xbox refunds, my issue is for PC gaming (I did not buy through xbox store), should I still use that link?