How to refund Microsoft 365 apple subscription

Hello Batchuluun, sorry to hear you're having trouble.

If you bought the subscription through Apple then you would need to contact their support service to request a refund.

Refunds are not given via the forums. You can find information on how to refund 365 at https://support.microsoft.com/en-us...cription-67dca30b-b323-44d5-acc2-e02f9902c472

Hi there! This is Virginia O.

I understand that you want to manage your Microsoft 365 subscription.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

When it comes to Microsoft 365 subscription management, it is best to reach Microsoft 365 Support in order for them to help you out with the renewal charge and management of your subscription:

https://www.microsoft.com/en-us/microsoft-365/s...

Thank you for your cooperation.

[...]I need help getting the ban on my account removed, or i need to figure out how to contact a microsoft rep about canceling the office 365 subscription attached to this account and getting a refund for my purchase. please advise.

Thank You,

You can go to
https://account.microsoft.com and sign into your account with the Office 365 subscription.

There click on "Service & Subscriptions" in the top menu, and cancel your Office 365 subscription.

As for the refund: You need to fill out this refund request on this website: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

As you already found out, and others already told you: you can't appeal your ban anymore, as it's over 12 months old. You could have tried to appeal the ban stating that your kid used your account without your authorization.

But since you already told us here that you GAVE your kid your account, and that you waited over 3 years, there is unfortunately nothing you can do about it now, sorry. :-(

Hey McLean22, Looks like unfortunately you
cannot transfer the 365 account. The best thing to do is cancel the 365 subscription you have on the current account, create a new Microsoft account for yourself and re-subscribe from that account. You might, and I say only might, be able to get a refund
from your current account to put toward a new account. Here are some
results from a office 365 support page.