how to redeem xbox live gold if I've bought it twice

jameisgod · May 12, 2016

can anyone help. bought gold twice when. I only wanted it just the once. ... any advice .....

:)

PunCake214 · May 12, 2016

Friend request pending?

Hey ..... i have these problems too... anyone knows how to help? my friend requests remain pending yet they see me as online and see my games i play.... also too i've bought xbox live gold cards to redeem and they dont seem to redeem, please help :/

SuLLo88 · May 12, 2016

Xbox one error can't fix!!!

My xbox one won't let me purchase Xbox live gold or season passes it just says there is an error. So I went to the store and bought 3 months worth of Xbox live gold to redeem the code which I put in and the same error came up. I've tried to redeem it on
the Xbox website and the same happened and I've also tried signingl into a different Xbox to try it but with the same result. I don't know what to do?

Mister Beep · May 13, 2016

Hey jameisgod!

Unfortunately we're unable to assist with accidental purchases as we're unable to assist with billing issues on the forums. Your best route of support to take is getting in touch with either our chat or phone support teams through the
Contact Us page.

Thanks for posting!

Acrisio-D8480633-BBB

bought twice xbox live gold, canceling a purchase?

PunCake214

Hey ..... i have these problems too... anyone knows how to help? my friend requests remain pending yet they see me as online and see my games i play.... also too i've bought xbox live gold cards to redeem and they dont seem to redeem, please help :/

Mister Beep

Hey jameisgod!

Unfortunately we're unable to assist with accidental purchases as we're unable to assist with billing issues on the forums. Your best route of support to take is getting in touch with either our chat or phone support teams through the
Contact Us page.

Thanks for posting!

Patricio Lima

I bought the Xbox live gold subscription for 1 year , the price was 119.00 however I was charged 238.00 or twice , and now how to do to be compensated , as shown on the site 119.00 but when I click invoice appears 238.00 this is theft !!!

StuartATrueRed

Hi, contact Xbox support, and explain what happened, they should then be able to cancel it and offer a refund. support.xbox.com/contact-us

how to redeem xbox live gold if I've bought it twice