How to redeem game that came on Xbox?

Many thanks ngocphi. Congratulations.

Hello oficialgugamer,

Thank you for posting on the Xbox forums. We understand that you are attempting to launch Forza, a game the previous console owner installed. The games that are sold in a console bundle comes in the form of
a prepaid code. Once you obtain the prepaid code for the game, you redeem the code on the account that you want to own the game on. Since the previous owner redeemed the code and downloaded it, the account that owns the game must launch it. If you would
like to play Forza, we suggest
purchasing the game or utilizing the
Xbox Home Console feature with an account that owns the game. We hope this helps!

You cant codes can only be used once

If he factory reset the console then there is nothing you can do thats the risk you take when buying a console used

The games goes with the profile it was purchased on not.the console

If he set another console.as his home.then you lose access

Many thanks XBF Leonzo G. Congratulations.

I bought an Xbox one yesterday it came with 3 games the code for the three games as invalid I bought an Xbox one yesterday it came with three games the code for 3 games is invalid how can I get a new code to redeem my games