How to recover my Minecraft account

barteque · Feb 1, 2025 at 11:23 PM

Hi, basically somebody stole my Minecraft account, changed the username and is playing on it (confirmed through namemc.com and plancke.io). This implies my Microsoft account was compromised, but I have access to it? I'm not exactly sure which one of my Microsoft accounts my Mojang account was migrated to, but neither of them seems to have a record of me ever owning an Xbox account. I reset passwords everywhere but the issue still prevails.
Also, somebody was trying to login from Russia on at least two of my Microsoft accounts, but it was after my Minecraft account was stolen, I don't really know what happened before that since recent activity doesn't go that far back.
How do I recover my Minecraft account? Is my Microsoft account hacked? What the hell is going on lol

:)

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover your hacked Minecraft acount.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

KindGryphon

I did try, but I migrated my Minecraft account to this Microsoft account, and I don't need to recover it. I need to restore Minecraft itself on my account because it's not working on my account!

How exactly is it not working? Any error messages? The more detail the better.

MineCuriossleeping

Is there a way I can recover this account?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello MineCuriossleepin, hello MineCuriossleepin, by your message it seems that you tried to recover your Microsoft account, but it was with 2FA active and Microsoft support could not recover it.

If you have anything else you can clear up, don't hesitate to ask.

Georges C.

Hello again, unfortunately in cases like that no.

How to recover my Minecraft account