How to Recover An Old Gamertag

TheZealAmerican · Jan 25, 2014

So I just got an Xbox 360 (sad I know) and from seeing my friends play on theirs, I had a lot of background knowledge on how to use it and set it up. I made my account, played some games, the usual. Although, when I went to set up for Xbox Live, I
didn't know that it would change your gamertag (which I think is stupid). After I made my Live account, it said my gamertag had been changed and that I could change it once for free. So, I went right away to change my gamertag to my old gamertag, the one I
created when I got my Xbox. When I hit done, it just said that the gamertag was already in use. I want to know how to get my gamertag back without deleting my profile or making a new Xbox Live profile. PLEASE HELP!!!!

:)

weaponx_uk2003 · Jan 25, 2014

Live Account over 360 and Xbox One

At the moment if you go to a mates house you can recover your gamertag on their 360, then when you get home you need to recover your gamertag back to your console (unless you use a USB Stick).

I am wondering how it will work with the xboxone? As I dont want to keep recovering my Gamertag everytime I move from my 360 to the xbox one and back again. Will it let you have your account on both machines at the sametime?

Cheers in advance.

Cass

l3ennett28 · Jan 25, 2014

recovering old account email

cant recover e-mail adress for my old profile but i do no the gamertag for it any suggestions on how to recover it

fredgiblet · Jan 25, 2014

You will need to remember the e-mail you used to set up the original gamertag and use that to download that account. If it was the same e-mail then there's 2 possibilities.

1. You are misremembering and it was a different e-mail

2. The old Microsoft Account was shut down and the old gamertag is currently on NO e-mail address.

Both of these will require contacting Live support (by phone in America/Canada at 1-800-469-9269) to verify the information on the account. if it's problem 2 then they will likely need to escalate to get it fixed.

If you want to have your old gamertag on your new account then you will need to game access to the old account, change the gamertag, then hope that it becomes available at some point for you to use on the new account.

fredgiblet

You will need to remember the e-mail you used to set up the original gamertag and use that to download that account. If it was the same e-mail then there's 2 possibilities.

1. You are misremembering and it was a different e-mail

2. The old Microsoft Account was shut down and the old gamertag is currently on NO e-mail address.

Both of these will require contacting Live support (by phone in America/Canada at 1-800-469-9269) to verify the information on the account. if it's problem 2 then they will likely need to escalate to get it fixed.

If you want to have your old gamertag on your new account then you will need to game access to the old account, change the gamertag, then hope that it becomes available at some point for you to use on the new account.

Smwutches

The only way would be to change your tag again, which would require payment.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello SwordsmanFl, when we change the Gamertag it may take some time for it to be updated in all developer databases, including Mojang.

I don't know how you ended up without your original Gamertag but once it's changed it's not possible to get it back.

GreyStormGaming

Hey,

I see that you're having trouble redownloading your profile levass4, I suggest you go to: http://microsoft.com , log in with credentials for levass4 and go here : https://account.microsoft.com/devices?fref=home.banner.devices&refd=account.microsoft.com

You'll be able to see which devices your account is logged on and you can remove the account from those devices and log in on your Xbox.

Hope this helps, cheers

WhirlwindBread2

Good morning, Nozzle.

I tried what you said but levass4 is not one of the options to add. When I click on add new and add levass4 it says it's already in use.

Are you able to pull up my email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and delete the Whirlwind and add levass4 on our profile?

thank you

Dawne

How to Recover An Old Gamertag