How to pin in the new Xbox One Preview Update

Hey there II Vincenzo II

You'll need to post this query in the xbox preview program forums for assistance:

forums.xbox.com/.../default.aspx

Sorry you're having issues.

I searched for it and couldn't find it in the App Store. The customer support tech told me that I was a preview customer due to my long standing account. I completely agree with you that it doesn't sound like I am in the program. I don't have access to the
app and I cannot login to the support pages for preview. Sorry for my novice answers, I am new to the message boards, especially in regards to this topic. I am not sure how to message the moderator on this topic. Where should I go to do so? Again I apologize
for the noob responses, all I'm trying to do is get my dang achievements to unlock again, lol.

That's the whole issue. Everyone keeps telling me that I need the app, but I have not been offered it yet. I do not have access to the board or the app itself. Microsoft customer support said I need the preview app but gave me no way to access it. This is
super frustrating.

Ah, thanks for clarifying II Vincenzo II,

To clarify. You need to be invited into the preview program by someone who is already in it to be able to obtain the newest dashboard.

An Achievement problem like this would be unrelated to needing a new dashboard update. Can you clarify a bit on what seems to be going on with the Achievements? Are you seeing any sort of error messages at all?

I never received the invite on my Xbox One. I am not sure what my next step is.