How to pay my Xbox LIVE subscription ?

SaaM DLA WeeD · May 24, 2017

C'est mon problème. J'ai un retard de paiement pour mon abonnement live xbox de 1 mois.
Je voudrais le payer mais je ne peux pas. Le support m'envoie directement aux forums ... Je ne comprends vraiment pas comment faire!

[Translation]

That's my problem. I have a late payment for my xbox live subscription of 1 month. I would like to pay for it but I can not. The support sends me directly to forums ... I really do not understand how to do it!

:)

nicollkacz · May 24, 2017

I can not find any contact , i want stop to pay xbox live

hello, i have not subscription in my account, but i pay monthly 149czk from my account.

How can i stop it ? Nobody use xbox live, nobody use xbox here and i pay it almost one year.

thanks

EdgyPorpoise216 · May 24, 2017

Change payment method for subscription

Hello,

I've overdue payment for XBOX Live Gold subscription.

How can I change payment method/pay for it?

Or how can I cancel this subscription?

Thank you

Miss Bijoux · May 25, 2017

Salut!

I'm sorry to hear about the frustration. We are public facing and cannot assist directly with billing related issues. You'll want to reach out to your local
phone/chat support for better assistance. They can help you out with your billing issues and get you sorted.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Miss Bijoux

Salut!

I'm sorry to hear about the frustration. We are public facing and cannot assist directly with billing related issues. You'll want to reach out to your local
phone/chat support for better assistance. They can help you out with your billing issues and get you sorted.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

XBF Felixx P

Hello Impetuouseorc!

Thanks for reaching out to Xbox forums support with your question on how to pay for your late Xbox Live Gold

subscription.

You can pay for your subscription with a debit card / bank card, Xbox Live Gold cards and Microsoft currency. If the card that you mentioned works as a debit card you should be able to use it.

Below I'll provide you with a helpful link on How to pay your past due balance for Xbox Live.

How to pay a past due balance on an Xbox subscription

I hope this helps! Let us know!

Felix

Xbox forums support

YasikShRUS38

On Xbox 360 is Xbox live. It activates itself and the method of payment with credit card. But the card that was attached is no longer valid. I have money put on a single MS account, but I can't, the money did pay for a subscription to Xbox live. To stop
the subscription does not work, as it is already activated itself in advance from the card. How to pay for a subscription to Xbox live without a credit card???

XBF Leslie D

Hi Jimmy,

Thanks for reaching out to us today! I'm sorry to hear about the current hassle paying your Xbox Live Subscription. It seems to be that your subscription may have a past due balance if it's not letting you cancel it or pay it with your Microsoft account
credit. When your Xbox subscription has an outstanding balance, you must pay the balance in full to continue using it. Check out our article

'How to pay a past due balance on an Xbox Subscription'

To cancel and stop renewal charges for any Xbox subscription, such as an Xbox Live Gold subscription, an Xbox Game Pass, you need to do so online. Check out our article
'How to cancel your Xbox Subscription'

Important

You can’t cancel an Xbox subscription if it’s past due or suspended. You must pay the past-due balance before you can cancel or turn off auto renewal. For more info, see

Update payment info to continue your Xbox subscription or
How to pay a past due balance on an Xbox subscription

Zeredek

@artemis876

Except it's not free. I pay for my Xbox Live subscription.

How to pay my Xbox LIVE subscription ?