How to overcome 'incorrect password' in microsoft family when using correct password?

Discus and support How to overcome 'incorrect password' in microsoft family when using correct password? in XBoX Accessibility to solve the problem; Hallo, I have recently purchased Minecraft for Windows with my Microsoft account. However, I noticed I couldn't play multiplayer, or add friends. So, I... Discussion in 'XBoX Accessibility' started by Joseph Futterleib, Jan 29, 2025 at 11:12 AM.

  1. How to overcome 'incorrect password' in microsoft family when using correct password?


    Hallo,
    I have recently purchased Minecraft for Windows with my Microsoft account. However, I noticed I couldn't play multiplayer, or add friends. So, I went down the links provided in-game, and the Minecraft website directed me to Microsoft Family.
    From there, I signed into a secondary email that belonged to a family member, and invited my Microsoft account into the family group as a member. Once the invitation was sent, I clicked the 'accept invitation' function while still logged into my family members account; from there it said "We'll have to re-sign you in to accept the invitation".
    I entered my email of the account, and entered the password. The incorrect password error then occurred. This shouldn't have happened, since I had just reset my password and most certainly knew my password.
    Yet I am still able to log into Microsoft family in that same email address, provided I don't use the 're-sign in' link when accepting invitations, and instead use the 'sign in' on the main page.
    How is it I can finally log in and change the parental settings?

    :)
     
    Joseph Futterleib, Jan 29, 2025 at 11:12 AM
    #1
  2. CosyThrone479 Win User

    Cannot connect to Live with correct password

    This has happened to me as well, i am using the correct password, but keep getting the same message. Incorrect password.
  3. PhoenixShay Win User

    I cant download my account on Xbox360, I know my password and but it says my password is incorrect?

    Hello there!

    Please make sure you are using the correct e-mail and password. I recommend plugging in your keyboard to your XBOX 360, and typing in both your email and password slowly and carefully. Passwords are case sensitive, so if your password was 'Password', but
    you typed it like 'password', then it would say it was incorrect.
  4. Mister Ohnaka Win User

    Can't add an account to my family plan

    Hello Iceman,

    This error occurs if an incorrect Microsoft account (formerly Windows Live ID) email address or password
    is entered when you add a secondary or child account to a Gold Family Pack. For instructions about how to add the child account, enter the parent’s Microsoft account, see Add
    or remove Gold Family Pack members.

    Let us know how that goes, or if you have anymore questions.
  5. Klokkwork Win User

    Join Xbox-live Gold

    If it's asking for a login email and password when you try to purchase Gold, you may be operating a child account with parental controls in place preventing you from making the purchase. The reason it's not telling you that you have an incorrect password
    is because the password is correct. The problem is you're using the child email and password to authorize itself to make a purchase, and that's not going to fly. You need to enter the parental email and password.
  6. Mad Cow Dizease Win User

    Can not add another account to our family plan

    According to the family pack FAQ page, that error means the WLID and/or password is incorrect when being entered, though
    it seems you can verify it's correct since you're able to sign in on your brother's account on xbox.com successfully.

    Try clearing your browser's cache and cookies, or using a different browser when using
    the steps on xbox.com.
Thema:

How to overcome 'incorrect password' in microsoft family when using correct password?

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