how to login to my hacked account

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're having this issue and I'll do my best to help, as I understand your concerns about the privacy of your account and how annoying not being able to access it can be. Situations where our email account with personal information, contacts, messages and even our documents are really involved are a little more delicate.

Has it been a year since this happened? Unfortunately, by that time the hacker has already managed to change the security information so that he can confirm that he is the owner of the account.

When the hacker manages to change the password, and the account alias, it is because he also has access to security information, as well as, cell phone, alternative email that you yourself registered in your account.

Unfortunately, when the hacker manages to change the account's security information, the account is hardly recoverable. That's why it's very important to keep your security info up to date and use different passwords across all platforms.

Even if you create the account with the same domain as before, you will not be able to view your games, subscriptions and emails, as it is a new account.

I'm a user like you, and there's not much I can do for the forum, in which case you'll have to contact account support and see if there's any workaround with Microsoft's information security team.

https://answers.microsoft.com/en-us/xbox/forum/...

Hoping that everything works out for the best.

I hope I helped you. Hugs!

Hi thanks for helping me.

I lost the account it has been hacked and i can't login with my own email. I have the transaction email from minecraft in my mail but i can't login on that account anymore

i can tell you the guys name that hacked my account an keep login in on my account his gamertag is
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they can hack your account if someone gets your login info.

[quote user="OrdinaryGecko"]

How are accounts being hacked? That is kinda scary.

[/quote]


They are not being hacked. People are either giving out their information for "increasing their rank on game" or for "free microsoft points". Alternatively they might be going on phising website which steals
your login information.