How to get them back

Discus and support How to get them back in XBoX Games and Apps to solve the problem; Bought coins on fm23 and they’ve not been put on the game,what do I do? c2d2944a-61a5-48cb-a9ff-73044a2e4a11 Discussion in 'XBoX Games and Apps' started by Mathew Harrison, Jun 20, 2023.

  1. How to get them back


    Bought coins on fm23 and they’ve not been put on the game,what do I do?

    :)
     
    Mathew Harrison, Jun 20, 2023
    #1
  2. Christian Quinto Win User

    How to get them back

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    First, you must check if the coins you purchased appear in your order history. Use this link.

    https://account.microsoft.com/billing/orders/

    Make sure to check with all your accounts if there is a possibility that the coins were purchased with another account.

    If the content shows as purchased on the correct account then try removing and re-adding your profile back to your console.

    Press the Xbox button  to open the guide.

    Select Profile & System> Settings > Account > Remove accounts.

    Choose the profile that you want to remove, and then select Remove to confirm.

    Restart your console then proceed to add your account back.

    Press the Xbox button  to open the guide.

    Select Profile & System > Add or switch > Add new.

    Enter the email address for the Microsoft account that you want to add, and then select Enter.

    Important Make sure that you do not select Get a new account unless you want to create a new Microsoft account.

    Enter the password for your Microsoft account, and then select Enter.

    Review the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

    Follow the steps to configure your Sign-In, security & PIN preferences to finish adding your profile to the console.

    https://support.xbox.com/en-PH/help/account-pro...

    (The link is in English)

    I hope this helps.

    Best Regards,

    Christian.
  3. WPAK Win User

    Will I get them back????

    Hi there,

    as far as I know they should replace it with the same limited editions since that is what you bought, but if you want to be really sure I do advise to contact Xbox Support, which can be done via
    support.xbox.com/contact-us
  4. WPAK Win User

    Will I get them back????

    Let us know the results, when all is replaced
  5. Tomm_A Win User

    Minecraft worlds lost how to get them back?

    Hello Reaper100,



    Greetings!



    Thank you for posting in Microsoft Community.



    It appears that you are experiencing issue uploading your Minecraft worlds in your device and seems to be in-game specific issue. This is best address to the game developer support team to get the most accurate solution to your concern. Let us help you how to get there and submit a ticket request.

    To submit a ticket to Minecraft support, follow the steps below:


    We are positive that you’ll get more relevant information and best resolution to your concern.



    Sincerely,

  6. Jograd-A0D4F781-D8F6 Win User

    If you could get them back.

    Morrigan. The way she spoke... *shivers* ..."'tis good"
Thema:

How to get them back