How to get replacement code for xbox gift card

Hello Landen,

Thank you for posting in Microsoft Community.

We understand that you're looking for replacement code for gift card. If the code on your gift card is unreadable, you can contact our live support team for assistance. They will ask you for some information about the gift card, such as the purchase date, proof of purchase and the store where it was purchased, to verify your ownership. Once they have verified your ownership, they will help you with replacement code.

1. Please use this link: Contact us | Xbox Support
   
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I hope this helps!

Sincerely,



Microsoft Community Moderator

this is to a moderator/xbox staff member: (regarding xbox avatar store/marketplace)

instead of using a credit card as a payment option could i use an xbox gift card? say the gift card was $10.00. any time i bought an avatar prop the amount would be deducted from the $10.00, correct? once that amount is gone i'd get another gift card to
replace it? how do i know how much is left on the gift card?

Damaged gift card how do I get a new code

I missed some number of my Xbox gift card.

There is an 800 number on your receipt or the back of the card. You need to call that number to get a replacement code. Gift cards are sold by third-party, who buy blocks of codes from Microsoft.

Hi GamerDragon9989,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today, and we hope that all is well.

I can see that you are having issues with claiming your Xbox Gift Card. Let me see how I can assist you with this concern?

I'd like to ask a few questions to better grasp the situation:

• Are you getting any error messages?
  
• Can you share us a screenshot of it?
  

I hope these articles will help you with your concern.

How to redeem gift cards and codes

How to redeem gift cards and codes | Xbox Support

Troubleshoot gift card and code issues

Troubleshoot gift card and code issues | Xbox Support

Get help with a digital code or gift card

Get help with a digital code or gift card | Xbox Support

We're excited to hear from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.