How to get refunded on gift card.

Hello Reda,

Thanks for reaching out to the forums. We see you have a question on a gift card. Unfortunately, you did not purchase the gift card from Microsoft store. There would be no way of refunding unless your brother used code where he lives and gave you money back.
For future reference, there are codes for different regions. This is due to different laws and restrictions in these regions. You need a worldwide code or one specific for your region. As there is nothing more we can do on the forums. I will be locking this
thread to prevent repetitive answers.

Thanks,

Brad

Hi,

I sent 7 gift cards through the Microsoft Store. But 6 of them will be used. How can I get a refund for 1 gift card?

Translated with google translate

I also have the same problem

It would depend. A refunded Xbox gift card purchase will go back into your Microsoft Account via your 'Microsoft Account Balance...' since that's how Xbox gift card money is accredited to your account.

There is a strong chance that if you were using another type of pre-paid gift card, such as a pre-paid Visa Debit gift card... then you would probably see it go back to the gift card. You would most likely want to get that gift card registered online through
the method you would use to check the balance that should be listed on the back of the card. Typically those Visa gift cards have some sort of account you can make to register them to, so that would need to get squared away first before you went through with
the refund.

You cannot get refunds on gift cards.

https://support.microsoft.com/en-us...ital gift card,page in your Microsoft account.

How to cancel a Microsoft Store gift card

If a digital gift card hasn't been redeemed, you can cancel it and get a refund up to 14 days from the date you bought it. Your gift cards are non-transferable to another person or Microsoft account.

1. Sign in to the gift card history page in your Microsoft account. If you end up on a gift card merchandise page, select Gift card history, sign in, then select Gift card history again.
   
2. Locate the gift card to cancel.
   
3. Select Cancel > Confirm to cancel the order and get a refund.
   

This applies to digital gift cards purchased online from Microsoft. It doesn't apply to physical gift cards purchased in a store, or to codes for products like Office or Xbox.