How to Get my Stolen account back

Hi, Duck604! I'm sorry to hear your account got compromised. No worries, I'm happy to assist you with this today.

Regrettably, once the email has been changed, we can no longer able to use the online form regarding Account compromised. I would suggest trying these steps and see if you can reach the Xbox customer support.

Please go to https://support.xbox.com/en-US/contact-us

Then click on "Contact us" > Account and Profile> Then choose I need a Microsoft account> Type Account Hacked > Click Next> Click on See contact options> Select from there, it should show you the option to chat with them or request a call.

Please take note of the phone availability time.

Monday to Friday: 6:00am-5:00pm

Saturday to Sunday: 6:00am-5:00pm

Let me know if that works. Thank you!

try the Compromised Account Solution

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

if that doesn't work go to
https://support.xbox.com/en-US/contact-us

to get a phone call

Select Billing & accounts in the category area

Select See other options

Select How to protect my account

Select Show contact options

Select Request a call from Support

or

to use the online chat

Select Billing & accounts in the category area

Select See other options

Select Recover my account

Select Show contact options

Select Chat with Xbox Support

hope this helps

Hey there,

As mentioned above contact xbox support. And just friendly advice, im not sure of the circumstances but never give out any of your account information to people online as often it can lead to loss of accounts.

But have no fear, reach out to support and they will definitely be able to help to try get your account back.

Hi,

You can follow this ( if you can remember some security details… ) > https://support.microsoft.com/en-us/help/10494/microsoft-account-recover-hacked-compromised-account

Regards

To add what denis97g said, I would suggest the live chat option as you will be directly linked to a support agent in a live chat session