How to get my hacked account back?

colton martin · Apr 20, 2023

So in 2021 my minecraft account was connected to my Microsoft account but i recently found out in 2021 my minecraft account was hacked (i had stopped playing the game) and was removed from my microsoft account and added to another persons, is there anyway to get the account back? I had spent alot of money on in game items and cosmetics.

:)

Rostom L

Hi Colton!

Sorry to hear about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

Since your email address was replaced already, you cannot use your own email address to recover your account. You must know the current email address of your account which must be the hacker’s email address to start the account recovery process. Without it, you cannot start the recovery process because it's the primary key of your account.

I suggest to check your email history or mailboxes (inbox, spam/junk folder) to find traces of the new email address that's currently linked to your original account. If the account was added to an Xbox console, it would be best to check it from there too.

If you knew the current email of your account, you may try to reset the account password through https://account.live.com/pw
***Make sure to sign out any account signed in to https://account.microsoft.com website before starting an account recovery.
***Use the current email address (hacker's email address) as the account you're trying to get back into.

If it doesn’t work, try to fill out the account recovery form on https://account.live.com/acsr
***Use the current email address (hacker's email address) as the account you're trying to get back into.

You may also use the Microsoft’s interactive tool here https://support.microsoft.com/account-billing/h...

bowski477

They would need to contact Xbox Support . This isn't something that forum support can help you with.

bowski477

This support page should be helpful for your friend Secure your account if you think you’ve been hacked | Xbox Support

Teo Silviu

This support page should be helpful for your friend Secure your account if you think you’ve been hacked | Xbox Support

That doesn't help, we tried everything here, doesn't really help. Any way you or any staff / other moderators could access the account and remove the hacker's email? because that's really the only issue he's having.

Ss Danny zZ

what if my account has really been hacked? how can i get it back?

How to get my hacked account back?