How to get my account back if a hacker got into it and changed the email to their own?

Timothy Greiner · Oct 23, 2023

Hello,

I have been recently playing minecraft for a while, and it seems that a hacker got a hold of my account. I know this for certain because when i try to log into my microsoft account it says "there is no microsoft account associated to this email". I have proof of the transfer in my e-mail, so I'm not trying to steal an account. I'm just wondering if I can somehow get an account back if I only have the original e-mail and some microsoft e-mails saying to who the transfer was made. I attached a picture of the email it swapped over to.

Edit/ update: I tried doing some recovery things where I tried to use their email and redirect it to mine, but it seems that they transfered the account from the email that i know they have to a different email. I know this because when i tried to reroute it, it said that the microsoft email doesn't exist. Therefore, I am even more lost on what to do.

:)

kyle_m4496

Hi Timothy. My name is Kyle and I'm an independent advisor.

If the hacker changed the account's email address, I'm afraid it won't be possible to recover the account.

Please reach back if you have further questions.

Thanks,
Kyle

David Wirsching

Hello Timothy G, My name is David. I am an independent advisor, happy to help you today.

This is usually annoying, I'm sorry you're going through this.
Remember that I am just another player and I do not have access to your personal data.
However, it will help you recover your account.

On the Microsoft sign-in page, find and select the "Forgot your password?" option. or "Reset Password". Follow the instructions provided to complete the password reset process. You may be asked to provide additional security information or answer verification questions to prove that you are the owner of the account.

You can get more help through the following link.
https://support.microsoft.com/account-billing/

Best regards.

Alp907

yes its hackers email but I don't know hackers email. how can i get my account back anyway? is there any other way?

Isaac Griffiths

Thanks for the help but the problem is I don’t have access to the emails that now owns my Microsoft accounts as I got hacked meaning I can’t access the hackers email to get my account back therefore can’t cancel the subscription and it’s not letting me dispute the last Microsoft subscription????

CloneRico

Mine got "Fifa hacked" a few weeks ago, gave support a ring and within 2 days I had received my MS points back and all seems to be secure now.

Change your password ASAP and I'd also recommend changing your EA account if you have one as I believe thats how the hackers get in, also make sure your password for other gaming accounts are changed as the hackers also got into
my blizzard account, they even had the nerve to send an email to blizzard support asking to wipe my account, also is sorted...for now.

-Give support a ring and change any passwords to any accounts that you think could be compromised.

How to get my account back if a hacker got into it and changed the email to their own?