How to get in touch with Microsoft??

Hi there. Have an issue with live messaging. and cant figure out how to get the support from Microsoft. They dont have people for chat support. I cant fill in my name for call support, because name fields are disabled and i can't type in these fields. and
finally i dont tweet. never thought it might be a problem to contact MICROSOFT





:)

 

How Can I get in touch with Xbox enforcement?

Recently I got banned for “cheating” permanently banned from signing on Xbox Live. I know that everybody who gets banned always say they never do anything, but this is exactly what happened. I was playing MW3 in a FFA Match “Online” not a private match online!
Whoever was the host of that lobby was a modder because when I got a kill it ranked me up all the way to the highest level. I left the Game right after i knew it was a modded lobby. Ive never used Hacks or any mods so for a fact they didnt cactch me cheating.
If anybody plays the Xbox 360 still I shouldn’t have to explain how often you have to leave lobbies because of hackers. So im perm banned for searching for a online FFA match and the host so happens to be a modder on “XBL’s Online Server.” I read XBL Enforcements
policy and i should be able to have a case review. Reasons why i can say I’m 100% sure I did not have a legit reason to be banned is because on MW3 you can record ur games and it’s all recorded for proof. I would appreciate professional help. And yes I’ve
already been to the enforcement page

It only says you can do a case review, but you have no option to actually do this which is clearly written on their page!! #Help

 

How Can I get in touch with Xbox enforcement?

Submitting a case review is the only way to contact the enforcement team. Not all suspensions are eligible for a review. If one is not available, all you can do is wait it out.

 

Your name (in those disabled fields) are likely retrieved from your "billing info" in your Microsoft account.

There are people in chat support. I hope you aren't confusing "People in line: 0" with active chat representatives. That just means there's no other customers waiting in the queue for the next chat rep.

If you live in the US, the phone number to get in contact with Microsoft support for Xbox is 1-800-4MY-XBOX.