How to get a refund?

paid for this game thinking it would download during the night like fifa 15 well fifa 15 downloaded in 3-4 hours this game has been downloading for 13 hours and it at 30% I had been asking when does the ready to start thing pop up so I can play I can start
the game but not play it

We were alllllll told we could play games while installing and we cant so I want a refund on this game so I can go into a store and buy it NOW not wait forever for it to download like this game is not even compressed or anything to make downloading easier

:)

 

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How to Get a Refund

Try checking http://commerce.microsoft.com to see if it shows a refund option. If not, you'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

 

This is the last time I buy from the marketplace...

 

I was able to start up and play single player without pause from about the 30% mark or so while it was downloading, so not really sure why your having issues.

Additionally, they had a preload option where you could have purchased it in advance and downloaded it before it was released, meaning it would have been available from the point of official release.

 

Yes at 30% you can do 3 races before it locks you out to finish the install I was not planning on buying it from the market place I was going to get it from the store but I had the money in my bank and I was up at midnight the game came out so instead of
waiting for the morning I got it Via the market place thinking it would be ready when I wake up that was 22 hours ago since then it has installed to only 62% and it only took me 4 hours to download and install FIFA 15 to 100%

 

It's a 36 or so GB game. It's going to take a while. As far as a refund, good luck. It says all sales are final on marketplace.

 

a 36GB game is a 8-12 hour download with my internet speed but the Xbox is not using my full internet for some reason I'm at hour 25 now at 85% so a refund would be pointless now anyways as iI will be in bed soon and it will be download by the time I wake
up hopefully but I think they should have compressed the game for the download just for people who do not live in the U.S and are yet to get fiber internet in there area

 

In all fairness I think your broadband connection could be better? Wired or wireless? On my Standard Digital Cable wireless 5GhZ FH2 Ultimate downloaded in 20 minutes. Now the issue with no play opening night ... whole 'nuther hot dog.

 

This whole thread is finished

and my boradband can not be better no matter what I do I am 3 hours away from the main hub or whatever ADSL2 has a max of 25Mbps 3 hours away I am told I am lucky to have 13.6Mbps I still have a few months still fiber is in my town the most of the world
is not as fast with internet as the U.S there like was 17th while australia is alot lower may be even more lower in a few years with this guy running australia now until we kill him.

 

Lol this is funny. "This thread is finished"

So you come here crying about how long the game takes to download, get called out on your terrible connection, and now you want the thread to be closed or something?

Good luck with your refund, I'm sure the guys at Microsoft would get a kick out of your sob story.

 

I don't think he is crying that much. This thread is 2 months old, so I am betting he is over it. Might want to look at stuff like that before you complain about others.

 

My bad I forgot this forum was a ghost town. Lelz

Also, you're complaining about me complaining about others complaining about the game, so who knows what you're trying to accomplish by being the forum police

 

No complaining, just pointing out that you obviously didn't look.

 

As said I am over this I had a good point in this post something was wrong with forza 30+ to download while when I got GTA5 it downloaded while I was asleep so for a bigger game to download and install faster then a smaller game something was indeed wrong
with my game.

But it downloaded months ago this was indeed old.