How to get a refund after buying minecraft on a now locked account?

Discus and support How to get a refund after buying minecraft on a now locked account? in XBoX on Windows to solve the problem; Hello, i recently purchased minecraft the other day, when i tried logging in it says that the account i bought it on is locked for suspicious activity.... Discussion in 'XBoX on Windows' started by Sow_364, Jan 26, 2025 at 1:42 AM.

  1. Sow_364
    Sow_364 Guest

    How to get a refund after buying minecraft on a now locked account?


    Hello, i recently purchased minecraft the other day, when i tried logging in it says that the account i bought it on is locked for suspicious activity. When I try to appeal it, the phone verification code is unavailable and asks for an alternative method, which they did not provide. Can I please just request a refund for it even if that account stays locked?

    :)
     
    Sow_364, Jan 26, 2025 at 1:42 AM
    #1
  2. lisashonfeld Win User

    Minecraft java MACOS

    I have the same question just added money to my sons account to buy minecraft java for mac and it will only let me pay by credit card/paypal which I am happy to do but now need to get my payment back from microsoft. how do I get the refund please?
  3. Alexandre MOTTIN Win User

    L'achat vbucks via microsoft Store, n'apparaissent pas dans le jeu PC.[The purchase vbucks via microsoft Store, do not appear in the PC game.]

    Hi Ezra,

    Thanks for your answer, i asked the refund.

    But after, how can i refund my money from the microsoft account.

    I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

    Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

    Because my son is very disappointed

  4. Stefan Vasile Win User

    Purchase migration

    Then how can i go about getting minecraft on this new account? I really dont want to buy another copy of minecraft, i domt have the money for it right now
  5. Vedran Ille Win User

    I bought minecraft a long time ago, and played it just a week before, but now i am being told that i do not own the game aft caund that i can only play the demo.

    Hello Josef.

    The error i mentioned that happened after i clicked buy it now the first time and it said i do indeed have minecraft. After clicking ok, and error saying "sorry we were unable to get your account information. please restart your launcher" appeared in the top left. When i restarted nothing changed and when i clicked buy it now again i am now instead prompted to buy minecraft again.
  6. Lavenia A. Win User

    Purchased minecraft template and now locked? How do I get refund?

    Hi Sawyer Bergeron1,

    Thank you for reaching Microsoft Community. We appreciate for sharing your concern to us.

    We understand that you want to get refund with your purchase. Refund concerns for Minecraft in-game is beyond of our support boundaries here in the Community. We recommend contacting Mojang support for further help at Submit a request – Home (minecraft.net).

    I wish you all the best!

    Kind regards,

    Lavenia
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How to get a refund after buying minecraft on a now locked account?

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