How to get a new shipping label for a warranty claim?!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this RUMPL3STILTSK1N

What happens when you click on "print shipping label"?
It doesn't work?

If you contact xbox support you can process a claim and they will send you a shipping label and instructions on how to return your mic to them and they will send you a new one or tell you how to fix this one.

Well, I had to get in touch with a supervisor, they finally instructed Repairs to file a claim with UPS since it is their shipping label and not mine.

We'll see how it goes I guess.

Are you returning a purchase? if so, then yes. All you need to do is to include everything you received in its original packaging and attach the return label to the shipping box. Make sure there are no other labels on the shipping box.

If it is for a repair, then follow the instructions here:

The email confirmation for your service order request contains packing and shipping instructions. For illustrated packing instructions, see:

How to pack for shipping

After your device has been packed, print your shipping label, tape it to your package, and then follow the shipping instructions in the confirmation email.

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

I had a warranty claim which was approved but the shipping label was not sent to me because of a back end error. The case was cancelled and I was told the case would be re-opened and the label would be sent within 24 hours. This has not happened and I have not received any follow up from the support team.