How to fix remote play with IOS 16 update

TherealMCisback · Dec 13, 2022

I was Using remote play on my iPhone 13 plus pro consistently with no issues on the IOS 15 update. Now that I have updated to IOS 16 it no longer works. All I get is this error message. I have unlimited 5G UW and it worked just fine before. Is there a way to fix this? Is this happening to anyone else?

:)

Georges C.

Hello again, thanks for the feedback.

TherealMCisback

That is unfortunate. I have tried all the trouble shooting options. I’ve removed the device and reconnected as well as deleted the app and reinstalled it. I even factory reset my network settings on my phone. I guess I’ll just have to wait for an update to the IOS and or the Xbox app. Thanks for responding so quickly

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello TherealMCisback, we have seen some similar occurrences in relation to iOS 16, as it was working properly with 15, the 16 must have come with some bug that is causing this error.

My suggestion in these cases is to try the link procedures below for Remote Play and provide feedback to Apple and the Xbox team.

Troubleshoot remote play gaming

https://support.xbox.com/en-US/help/games-apps/...

Provide feedback to Team Xbox

https://support.xbox.com/en-US/help/account-pro...

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello, unfortunately there is this problem with remote play on iOS 16, but there is still no solution for it.

https://answers.microsoft.com/en-us/xbox/forum/...

IonBlade

No work.

Still can’t remote play on ios16 with 5G data.

Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.

How to fix remote play with IOS 16 update