how to fix region issues with gift card

bob the digger · Oct 22, 2023

one of my friends send me a gift card through gmail but i cant redeem it. it says "This code can't be redeemed. It was purchased in a different region from your account." but when i change my region to theirs it still says the same thing and i dont know how to fix it.

:)

ngocphi

Gifting has always been region locked

And it's not the console region you have to change and it's best not to change account region as therr is a limit of 3 months per change and you need a local payment option for that region

Smwutches

You can't bypass the region restriction. They would have to refund it and purchase it again from a place that carries codes for your region.

Ricardo Lechuga

No, as i mentioned, the currency can be only used on the region the gift card was issued in this case you issued from US region

Smwutches

Gift cards will only work in the region they were created for. There is no way to change the region of a gift card.

PalmettoBling

As Brad said, request a refund. With that, I would then recommend that you look into purchasing a Xbox gift card FOR HIS COUNTRY for him to purchase it on his account. Again stressing region there, as the gift cards are region specific as well.

Please let us know if you have any issues during the refund process or questions about getting a gift card.

how to fix region issues with gift card