How to fix my tag?

Hi FlammableSock69



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your gamertag. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

We just want to set your proper expectations on this that we do not have the set amount of tools here to check in with your account and as well as give you the right information's as well by detailed for you to be able to use that gamertag that is tagged as duplicate.

And since you have paid for this, and still issue do still persist. There might be possibilities by reaching out to the Xbox Live Support Team for a Gamertag Change perhaps of you are eligible on doing so. Since the Xbox Live Support Team can check your account as well as the other gamertag as well.

Here is the specific and detailed steps on reaching to the Xbox Live Support Team:

• Please use this link: Contact us | Xbox Support
  
• Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located
  
• If not, please select the country/region it is showing and select the correct one among the lists.
  
• Make sure to use the check the available contact times of the support.
  
• Select the "Contact Us" Button.
  
• Select the drop-down menu options that will match your concern.
  
• The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
  
• On the final window, you will be presented with multiple options. We suggest selecting either the "Chat Online" or the "Request a call" options to speak with someone. Be sure to provide as much details as possible
  
• If you cannot get connected to the support, please use the Virtual Agent and enter the exact phrase. "Talk to an agent".
  
• Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connecting to different network.
  

It's best to work with them as they have the necessary tools to further investigate the issue and provide you with a timely resolution with your concern.

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful.

Regards,



Microsoft Community Moderator

For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?

I'm having a different type of issue. The gamer tag that is associated with my email is wrong and I've never used it before. However,on my xbox, the correct gamer tag is there as well as the correct email address. How do I fix this?

Thanks Clint

It appears that your gamer tag was fixed. I'm guessing your last gamer tag was deemed offensive. Since you didn't post it, I'm guessing it was something you may have known to be offensive.

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-2

A forced Gamertag change may be issued if a Gamertag visually resembles, sound likes, represents, hints at, abbreviates, or otherwise insinuates any of the following:

Profane words or phrases

Topics or content of a sexual nature

Hate speech

Controversial religious topics

Notorious people or organizations

Sensitive current or historical events

From the Xbox Enforcement Team -

We’ve designed the Xbox Live service as a place where all members can interact and have fun online. To help protect that experience for our customers, the Xbox Live Policy & Enforcement Team monitors the

service for behavior that violates the Microsoft Services Agreement and Code of Conduct. Violations of the Code of Conduct can result in a variety of actions depending on the nature and severity of the

violation. This page describes several types of enforcement actions and how they impact affected accounts.

You're welcome to say what you what but you need to understand that there are consequences for the actions or words that violate the code of conduct.

https://enforcement.xbox.com/en-US/home/codeofconduct

you should really read things you quote

Freedom of speech doesn't apply or supersede privatw authority

Nor can you use it as a mallets to swing freely to harm others

Upheld.by the supreme Court and the freedom of.speech text it only applies to open forums and government NOT Private networks.or.home if someone does not like what you say they have every right to remove you

Stop breaking the rules it is that simple