How to fix my mic

Hi Tyler,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with your headset. For us to isolate your issue, please provide the exact headset model that you are using. If it's compatible with other devices, please try to use your headset as well to confirm if the issue is not related to your headset.

Please check if your slider is configured properly. To do this, press the Xbox button on the controller to open the menu. Select the Audio icon to modify the settings. On the next page, you can find three options: Headset volume, Headset chat mixer, and Mic monitoring. Make sure to set the Headset chat mixer to 40-60%.

Keep me posted. Thank you

Regards,

Alvaro

Hello Leslie P, my name is Vanessa, I will help you in any way I can.

I found information that may be useful to you, the information is not mine, it is from Advisor Gerardo C.

Information:

Make sure the controller you are using has its firmware fully updated using the instructions at the following link:

https://support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller

Make sure that the chat mixer is configured correctly so that both voice chat and the game can be heard.

Check it out in Profile & system > Settings > General > Volume & audio output. Under Advanced Options, select Additional Options, then select Chat Mixer.

You can try this too:

Check that the microphone is set correctly in the game or app you are using.

Open the game or app and find the audio settings.

Make sure the microphone is selected as the input device and the volume level is set correctly.

Try using a different microphone, if you have another microphone available, try using it to see if the problem persists.

Credits:
https://answers.microsoft.com/thread/9d3ba907-f7aa-4eac-8854-fb93b20abd78

I hope this is helpful.

Vanessa.

Hello REUBOWSKI, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

It’s unfortunate to know you’re having some trouble when trying to use your microphone. Let’s try to sort this out.

However, before that, I would like to ask some questions:

Are you using the Xbox One, Series X or S console?
Is your headset a wireless or wired headset?
Did you try using a different headset to verify if the same behavior occurs?
What procedures you tried to fix this prior to your post creation?

In the meantime, please verify that no enforcement action is active on your account:
https://support.xbox.com/help/family-online-saf...

Hello thanks

I have an Xbox 1 s and a wired headset but my controller is a series s controller. I have tried with a different controller which is an Xbox 1 controller and it fixed the problem. However that isn’t my controller so I still have the same problem.

Thanks for the additional information.

I can suggest some possible solutions based on this information, Reubowski.

A. Perform a physical power cycle by disconnecting the power cable

“Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.

Important, Be sure to wait at least 10 seconds. This step resets the power supply.

Plug the console power cable back in.
Press the Xbox button on your console to turn it on.”

You can find the same steps in the article below
https://support.xbox.com/help/hardware-network/...

B. Downgrade your controller firmware. You can use one of the articles below:

https://answers.microsoft.com/en-us/xbox/forum/...

https://support.xbox.com/help/hardware-network/...