How to fix installing games problem

Thomas .1 · Sep 4, 2022

I was casually sitting on the home screen and then i got a update for GTA 5 and it was 40gb. Very random and i have had gta for 3 years so it was very random, i install it and its going well until it stops at 23 % and the installation stops, so i resume it and it dosent go up and it eventually stops again. And it keeps going on like that. I have took the disc out, restarted my console, turned off my console, reinstalled it and reset my xbox and i couldnt find anything online so here i am. I can not include a screenshot unfortunately

:)

Thomas .1

Hello Josef

I have a xbox one S, same thing happened with the crew 2 disc and i restrarted it by holding the xbox button so where you have the 3 options.

I have not tried it in offline mode but i am trying everything you said right now

sorry for late reply but it still dosent work, stopped at 23%

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Thomas

Please answer the following questions to assist you properly :

What Xbox model do you have?
If you have a different physical game, can you try installing it? Or is this happening only with GTA V disc?
When you "restarted" the console, did you do it using the option inside the console or did you power cycle it?

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.
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May I know if you tried installing the disc putting your console in offline mode?

Or what else did you tried? In that way I can advise you different things or how to proceed

JosefLBohorquez

Hi, so... is this happening with more than 1 game?

Are you able to test the GTA V disc with a different Xbox console?

In that way we can know if the problem is with the disc itself or with your console

The Boogymaan

[quote user="Barry The Gibb"]

The game is broken.

Keep getting to the same point only to crash and be told there's a problem with the install which no many how many times I re-install don't fix it.

Hope you's have better luck.

[/quote]Ummm word of the wise. The game isn't broken, Rockstar stated NOT to install the game disc to your harddrive because they're having a problem with it. A fix is in the works I believe but i'm not sure.

Bob3H

Yes, started this week. All Win10 machines I have access to report this same problem. No other MS game of mine that connects to the Xbox universe reports any problem. No network problems. Re-installation did not fix. So, how do we get MS to acknowledge and
fix this?

How to fix installing games problem