How to fix Halo Infinite on pc?

Hello Jav_353,



Thank you for posting in Microsoft Community.



Based on the description you posted, it seems that you have an issue with Xbox wherein your newly downloaded game keeps on closing itself when you try to open it up.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:

• What is the full hardware specifications of your device?

• What version of Windows are you currently using? To check your Windows version > Just press your Windows key and type in: winver then just press enter.

• Are you getting any error messages when the game closes itself?



In the meantime, we would like you to provide us with some answers first to the questions above. In order for us to provide you with a more accurate solution.



We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator

Hi Jav_353,



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)









Sincerely

Khou Sun

Microsoft Community Moderator

Hello Adam Burrito,

Thank you for providing the information and appreciate for your patience.

To confirm if the issue is with the game itself, we suggest downloading other games and see if you still get the same audio problem. If this is a game issue Halo Infinite can provide you more information and how to fix it.

I found workarounds that might help you resolve the problem.

• Use an analog 3.5mm audio cable to connect your headphones directly to the PC while playing Halo.
  
• Switch back to USB cable or Bluetooth for other applications.
  
• If this does not fix, uninstall programs associated with your headphones.
  

I am sharing with you Halo Infinite's general article in troubleshooting audio issues. Kindly check and follow the steps.

• Audio troubleshooting for Halo Infinite – Halo Support (halowaypoint.com)
  
• How to Fix Halo Infinite Sound Issues | EarlyGame
  

We sincerely hope this will help you achieve your desired resolution.

Kind regards,



Moderator

Microsoft Community

For anybody else that suffers from microsoft and 343 ****, here is the solution:

Here’s how to fix the Halo Infinite Xbox Gaming Services bug:

• Press “Windows Key” + “I” simultaneously on your keyboard
  
• Select the ‘Apps’ section from the menu selection
  
• Find Halo Infinite in the app list
  
• Left-click on Halo Infinite to reveal ‘Advanced Options’
  
• Find the ‘Reset’ button and left-click on it
  
• Open the Xbox app and reinstall Halo Infinite
  

Don’t worry about actually re-installing / re-downloading the game, as it should be ready to launch in a few moments.

by The Anand Market December 9, 2021 in Technology

Hello PlayerZero0,

Welcome to Xbox Community Forum. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having issue with your Motion Tracker on Halo Infinite. For this issue, we may suggest to try to check the following;

• Check the game settings, see if you can disable graphic effects that you may not use.
  
• Update your PC drivers.
  
• Make sure you met the system requirements of the game.
  
• Restart Halo Infinite.
  
• You may visit Halo Website to learn more about the latest news. News | Halo - Official Site (en) (halowaypoint.com)
  

Reference article:

• Halo Infinite (halowaypoint.com)
  
• Halo Infinite PC issues: How to fix performance and known workarounds (msn.com)
  

If you have other clarifications about this matter, you can get back to us by replying to this post.

We are looking forward to your response.

Have a great day ahead.

Sincerely,



Xbox Forum Moderator

Microsoft Community