how to fix halo four´s Issue

Hello &partan-117,

Thank you for your prompt response.

It appears that the issue with your audio is in-game specific issue and need to be addressed by the game developer through their sites. Let us help you how to get there.

You can submit a Halo Support ticket through the link below or you can voice out your opinion about something that you have experienced with the game like the issue with your audio when playing a particular scene of the game.

• How to Submit a Halo Support Ticket – Halo Support (halowaypoint.com)
  
• Forum Farewell | Halo - Official Site (en) (halowaypoint.com)
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Microsoft Community Moderator

thank you. i will raise this with them and get back to you if it doesn't work out. Regards.

Hello &partan-117,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you are having audio issue with your game Halo 2: The Master Chief Collection. Let us see how we can help.

We would like to know more about it in details so that we can provide a more accurate resolution to your concern.

1. When did the issue start?
   
2. Is it happening to the specific game only?
   
3. What audio device are you using? Is it the built-in speaker for your PC or you are using an external speaker?
   
4. What specific audio issue are your experiencing? Is it no sound or distorted sound?
   

For the meantime, you may check the troubleshooting steps from the link below:

• Troubleshoot game audio or video issues on Windows | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi. I launched Halo 2 today for the first time after purchasing the collection and that’s when it happened. Halo Reach and CE don’t have this issue. When I use only the speaker of my laptop or regular headphones (pin inserted in the jack), audio in the cutscenes is fine but doesn’t work in the missions. If I use Bluetooth headphones, audio works perfectly in the missions but not in the cutscenes.

If anyone who as a Xbox 360 S with a 4GB and have Mass Effect games, Halo 4 games etc. and you have a "checking downloadable content data" issue. Format your 4 GB. That's how I was able to fix the problem