How to fix Halo 2's audio issues?

Hello &partan-117,

Thank you for your prompt response.

It appears that the issue with your audio is in-game specific issue and need to be addressed by the game developer through their sites. Let us help you how to get there.

You can submit a Halo Support ticket through the link below or you can voice out your opinion about something that you have experienced with the game like the issue with your audio when playing a particular scene of the game.

• How to Submit a Halo Support Ticket – Halo Support (halowaypoint.com)
  
• Forum Farewell | Halo - Official Site (en) (halowaypoint.com)
  

We are positive that you’ll get more relevant information and best resolution to your concern.

Sincerely,



Microsoft Community Moderator

thank you. i will raise this with them and get back to you if it doesn't work out. Regards.

Hello &partan-117,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you are having audio issue with your game Halo 2: The Master Chief Collection. Let us see how we can help.

We would like to know more about it in details so that we can provide a more accurate resolution to your concern.

1. When did the issue start?
   
2. Is it happening to the specific game only?
   
3. What audio device are you using? Is it the built-in speaker for your PC or you are using an external speaker?
   
4. What specific audio issue are your experiencing? Is it no sound or distorted sound?
   

For the meantime, you may check the troubleshooting steps from the link below:

• Troubleshoot game audio or video issues on Windows | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi. I launched Halo 2 today for the first time after purchasing the collection and that’s when it happened. Halo Reach and CE don’t have this issue. When I use only the speaker of my laptop or regular headphones (pin inserted in the jack), audio in the cutscenes is fine but doesn’t work in the missions. If I use Bluetooth headphones, audio works perfectly in the missions but not in the cutscenes.

Hello Adam Burrito,

Thank you for providing the information and appreciate for your patience.

To confirm if the issue is with the game itself, we suggest downloading other games and see if you still get the same audio problem. If this is a game issue Halo Infinite can provide you more information and how to fix it.

I found workarounds that might help you resolve the problem.

• Use an analog 3.5mm audio cable to connect your headphones directly to the PC while playing Halo.
  
• Switch back to USB cable or Bluetooth for other applications.
  
• If this does not fix, uninstall programs associated with your headphones.
  

I am sharing with you Halo Infinite's general article in troubleshooting audio issues. Kindly check and follow the steps.

• Audio troubleshooting for Halo Infinite – Halo Support (halowaypoint.com)
  
• How to Fix Halo Infinite Sound Issues | EarlyGame
  

We sincerely hope this will help you achieve your desired resolution.

Kind regards,



Moderator

Microsoft Community