How to fix error code 0x8009030D

Agne klimaviciene · Apr 16, 2025 at 5:43 PM

Hello, I have recieved the error code 0x8009030D for a while now and have don everything to fix it, i have called xbox support a week ago and yesterday which didn't resolve anything i called them today and hung up on me twice which now mean i cannot call them now.

Reset Xbox and Store apps

Ran Windows Store Troubleshooter

Re-registered all app packages via PowerShell

Manually downloaded and installed Gaming Services and VCLibs using .appx packages

Performed full in-place repair install of Windows, keeping apps and files

Created new Windows user account and tested there — same issue

Flushed token cache and cleared account credentials via cmdkey

Tried alternate networks and DNS settings

Its not just me who has this problem but a lot of people have this problem and have not found a fix to it.

:)

Emmanuel Santana

Just to clarify, when exactly does the error appear?

Agne klimaviciene

So a couple weeks ago, i was playing microsoft flight simulator when the error appeared and it didn't let me play, so i decided to reinstall it then it didn't let me so i decided to uninstall xbox and reinstall it. Now every time i try to log in it just loads then shows the error for me.

Agne klimaviciene

Hello, Thanks for the help but unfortunatley it didn't work, if you have any other ideas please, it would help me out a lot

Emmanuel Santana

Hello, and welcome to the Xbox Community! I'd be happy to help you today.

Thanks for sharing what you’ve already tried. Let’s try a different approach.

1. Go to this folder: C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys

2. Look for files that start with these patterns:

- c23...

- 6de...

These are the system-protected keys used by Windows and services like Xbox, Store, and IdentityProvider. The file names won’t be app-specific, but they follow consistent patterns for Microsoft services.

3. Right-click on one of these files → Properties → Security tab.

4. Check that these have Full Control:

- SYSTEM

- Administrators

- NETWORK SERVICE

If they don’t, you can add them manually:

5. In the Security tab, click Edit → Add.

6. Add SYSTEM and give it Full Control.

7. Repeat the process for Administrators and Network Service if it appears.

Important: Do not delete any of these keys, as it could break cryptographic operations across the system.

After this, restart your computer and see if the issue persists.

ExceedingAcorn8

Receiving above error code... how do I fix it?

How to fix error code 0x8009030D